Last updated on July 29, 2020.
Information we collect
User generated content posted through certain social networking preferences (e.g. pages you “like” or “follow”) may be viewed by the general public. Accordingly, Tuteria cannot ensure the privacy of any personal identifiable information (PII) included in such User generated content and you understand that you use this Platform at your own risk.
Data Transmission and Storage
Tuteria uses industry-standard 128-bit SSL encryption when collecting and transmitting your information through the Platform and the Tuteria network (collectively, the “System.”) Once information has been collected, we encrypt sensitive data in our database for added security. Tuteria also uses firewalls and hardware monitoring across our System to protect against unauthorized access. Unfortunately, even with these measures, Tuteria cannot guarantee the security of PII. By using the Platform , you acknowledge and agree that Tuteria makes no such guarantee, and that you use the Platform at your own risk.
If you elect to pay for tutoring lessons or a background check with a credit card, we do not store your card details including your name, credit card number, and expiration date associated with the account. All financial information is collected and encrypted by the third-party payment processor used on the Platform .
We use the following cookies:
Strictly necessary cookies. These are cookies that are required for the operation of our Platform. They include, for example, cookies that enable you to log into secure areas of our Platform, use a shopping cart or make use of e-billing services.
Analytical or performance cookies. These allow us to recognise and count the number of visitors/Users and to see how visitors/Users move around our Platform when they are using it. This helps us to improve the way our Platform works, for example, by ensuring that Users are finding what they are looking for easily.
Functionality cookies. These are used to recognize you when you return to our Platform. This enables us to personalize our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Targeting cookies. These cookies record your visit to our Platform, the pages you have visited and the links you have followed. We will use this information to make our Platform and the advertising displayed on it more relevant to your interests. You also understand and agree that we may share this information with third parties for this purpose.
Some browsers allow you to indicate that you would not like your online activities tracked, using “do not track” indicators (“DNT Indicators”), however, we are not obligated to respond to these
Use of Personally Identifiable Information
Tuteria does not disclose or sell your PII without your consent. We may use PII or other personal information you specifically give to us: a) to provide services to you through the System, b) to process transactions and billing, c) for identification and authentication purposes, d) to communicate with you concerning the System, transactions, security, privacy and administrative issues relating to your use of the System, e) to improve your response to and interaction with the System, f) to do something you have asked us to do, or tell you of services that we think may be of interest to you; and g) for administration of and troubleshooting regarding the System. Certain third parties who provide technical support for the operation of the System may need access to such information from time to time but are not permitted to disclose such information to others. Tuteria shares a minimum amount of information between tutors and Clients in order to facilitate the arrangement of tutoring sessions. We reserve the right to release non-personally identifiable information collected in aggregate, however subject to the use as reserved in this Terms.
Tuteria does not knowingly collect personally identifiable information from children under the age of 13. If you are under the age of 13, please do not provide your contact information or any other personally identifiable information to Tuteria. If you are the parent or legal guardian of someone under the age of 13 who may have provided us with information without your knowledge or consent, please contact us to have this information removed. Pending this notification in the foregoing, you understand that Tuteria has not knowingly collected the information from the minor and you undertake not to institute any legal action against Tuteria in respect of such collection. All contacts, including tutoring sessions, between a tutor and any minor should, of course, take place only in a supervised setting.
Legal requests and business transfers
Please remember to help keep the Platform secure by never sharing your username or password. If you think your password may have been compromised, please change it immediately or contact Tuteria for additional assistance.
Tuteria may send you email communications periodically detailing new features or promotions on the Platform . You may unsubscribe from these messages by using the link at the bottom of the email. We may also send you email messages about the status of your account or any notices
as required by law. You may not opt-out of receiving these administrative emails so long as you continue to use this voluntary service. If you wish to terminate your account, please contact us.
User’ Data retention
We will only retain your data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you. To determine the appropriate retention period for User data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
Users Outside Nigeria